Account
Privacy & your data
What we keep, what we don't, who processes it, and how to delete everything.
What we store
| Data | Why |
|---|---|
| Your front and side photos | To show your report and run assessments, simulations and comparisons |
| Landmarks, measurements and scores | Your report, progress and Compare |
| Onboarding answers (gender, age, location, background) | To use the right ideal ranges and personalise your plan |
| Your plan and Stripe customer ID | To know what you've unlocked; Stripe holds the payment details |
| Your name, email and photo from Google | Your account, through our sign-in provider, Clerk |
What we don't store
- Card numbers: Stripe handles payments.
- IP addresses alongside your scans.
- Your Ask AI conversations: they stay in your browser.
Who processes your photos
Face landmarks and measurements are computed in your own browser. To rate features, your photo is sent to AI vision models (currently Google Gemini and Z.ai GLM) through OpenRouter. Photos you attach in Ask AI are sent to the model answering that message.
Deleting your data
Go to Settings → Account → Delete account. This cancels any subscription immediately, then permanently deletes your scans, photos, measurements and answers, and removes your sign-in. It can't be undone.